Retail Store Manager: Lead a Small, High-Impact Team

JG Foods t/a Grape Tree; Bishop's Stortford; Presencial; GBP 26.000 - 38.000; Jornada completa

Descripción de la vacante

Grape Tree is seeking a passionate Retail Store Manager to lead a small team on the shop floor. You will set the tone, guide the store's culture and ensure colleagues feel confident, motivated and valued while delivering a brilliant customer experience.

You will be hands-on, shaping behaviours, driving daily performance and ensuring stock availability, cash handling and safe procedures while maintaining a welcoming and well-presented store in Putney.

Formación

• Proven people management or supervisory experience - retail or fast-paced environment.
• A confident leader who enjoys developing others and bringing the best out of a small team.
• Someone who thrives on responsibility, stays calm under pressure and leads with positivity.
• A practical, hands-on approach - you're involved, visible, and ready to support your team on the shop floor.
• Strong organisational and communication skills.

Responsabilidades

• Lead, motivate and develop a small team to deliver excellent customer service.
• Coach staff in selling skills, product knowledge and daily operations.
• Ensure store is well-presented, stocked and delivers a fantastic customer experience.
• Oversee stock control, deliveries and basic back-of-house organisation.
• Maintain accurate cash handling and safe procedures.

Conocimientos

People Leadership

Staff Coaching

Customer Service

Operations

Communication

Descripción del empleo

Grape Tree is seeking a passionate Retail Store Manager to lead a small team on the shop floor. You will set the tone, guide the store's culture and ensure colleagues feel confident, motivated and valued while delivering a brilliant customer experience.

You will be hands-on, shaping behaviours, driving daily performance and ensuring stock availability, cash handling and safe procedures while maintaining a welcoming and well-presented store in Putney.