Retail Store Manager — Elevate Customer Experience

Sainsbury's; Herne Bay; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Discount card

Pension match

Free food and drinks

Generous holiday entitlement

Sainsbury’s share scheme

Wellbeing support

Cycle to Work

Gym & lifestyle offers

Job summary

Argos is seeking a dynamic store leader to drive a high-performing team and deliver exceptional customer experiences. You will be the role model for service, coaching and performance, ensuring resources and plans support a fast-moving store. You’ll influence across departments and shape how customers are served daily.

You’ll balance people leadership with business acumen, using insight to improve outcomes, while guiding teams through change and ensuring consistency with HR policies and values.

Qualifications

• Experience leading teams in a fast-paced retail environment.
• Proven ability to drive customer satisfaction and store performance.
• Strong coaching and development capabilities for colleagues.

Responsibilities

• Lead a high-performing team and model customer-centric leadership.
• Hold total accountability for store performance, plans and actions.
• Ensure training and development of teams to deliver best-in-class service.

Skills

People management

Customer focus

Coaching

Communication

Change leadership

Job description

Argos is seeking a dynamic store leader to drive a high-performing team and deliver exceptional customer experiences. You will be the role model for service, coaching and performance, ensuring resources and plans support a fast-moving store. You’ll influence across departments and shape how customers are served daily.

You’ll balance people leadership with business acumen, using insight to improve outcomes, while guiding teams through change and ensuring consistency with HR policies and values.