Retail Store Manager

Cotton Traders Limited; Oakham, Bakewell CP, Diss, Bourne End, Rhosgadfan; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading retailer is seeking a Retail Store Manager for their Oakham store. The role involves leading a team, managing store operations, and ensuring exceptional customer service. The successful candidate will have a passion for retail, strong leadership skills, and a drive for excellence.

Benefits

25 days holiday, rising to 30 with service

Generous clothing allowance

Employee discount for family

Private Medical Insurance

Health cash-plan

Long service awards

Qualifications

• Proven track record of leadership in retail.
• Passionate about customer service and retail.
• Competent with computers and technology.

Responsibilities

• Lead and manage store operations and staff.
• Recruit and train new employees.
• Achieve sales targets and drive KPIs.

Skills

Leadership

Customer Service

Flexibility

Innovation

Job description

As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Store Manager to join our Oakham team.

Who are Cotton Traders?

CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.

From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.

What’s in the role and what are we looking for?

We are recruiting for an enthusiastic and driven Retail Store Manager to lead our store colleagues. You’ll be responsible for the store and everything that it entails – sales, service, targets. Most importantly, you’ll be a leader. A leader of people and a leader in the current and challenging world of retailing. You’ll have bundles of passion and energy in driving a small team forward; you’ll epitomise our standards of customer service and you’ll put smiles on people’s faces – customers and staff.

Traditionally, our Store Managers are responsible for:-

• Leading by example
• Recruiting and training new employees
• Merchandising the store in line with our brand guidance
• Managing store stockrooms, ensuring effective replenishment and stock control
• Completing rotas for your people
• Setting goals, achieving targets, and driving KPIs
• Striving for operational excellence

Key skills and behaviours that we look for: -

• Passionate about retail/customer service
• Proven track record of leadership
• Seeks positive outcomes
• Open to change and challenge
• Flexibility
• Strives for excellence and seeks to improve & innovate
• Competent with computers and willing to engage with technology
• Kind with morally sound values

What’s on offer?

We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re part of the team, you’ll be rewarded with, alongside other things: -

• Up to £27,476.80, 40 hours per week
• 25 days holiday from day one, rising to 30 days with service, plus bank holidays
• Very generous clothing allowance
• Employee discount for you and your family
• Private Medical Insurance
• Health cash-plan
• Long service awards

Next steps

Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, following the site instructions and we very much look forward to hearing from you.