Retail Store Manager

Poltronesofà S.p.A.; Ipswich; On-site; GBP 37,000 - 50,000; Full time

Benefits offered by this job

Car allowance

33 days holidays

Employee benefits platform

Colleague discount

Career progression

Enhanced parental leave

Employee Assistance Programme

Virtual GP

Salary finance

Pension scheme

Death in service

Life assurance

Health insurance

Job summary

Poltronesofà S.p.A. is seeking a Store Manager in Ipswich to lead the day-to-day operation, coach and develop the sales team and ensure first class customer service for every guest.

You will manage rotas, holidays and sickness, drive targets and budgets, and create a welcoming showroom environment. The role offers a competitive salary from £37,000 to £50,000 per year with commission and extensive benefits.

Qualifications

• Experience leading and developing a team in a sales-driven environment.
• People-focused with ability to inspire your team to deliver results.
• Organised with excellent attention to detail.
• Excellent communication and interpersonal skills.
• Strong customer focus with passion for delivering first-class service.
• Team player with flexible shift patterns.
• Willingness to travel as required.
• Strong work ethic, resilient, self-starter.

Responsibilities

• Manage day-to-day operation of the store.
• Motivate, coach and support the sales team to hit targets.
• Create an environment where every team member is valued and supported to perform at their best.
• Manage sales budgets and delivery targets.
• Manage rotas, holidays and sickness.
• Ensure excellent customer service throughout the store.
• Deal with customer queries and complaints.
• Ensure showrooms are warm, friendly, safe environments.
• Recruit, train and develop your team.
• Review and manage your team's performance.
• Complying with all Health & Safety policies and legislation.

Skills

Team leadership

People skills

Attention to detail

Communication skills

Customer service

Team player

Shift flexibility

Travel ability

Work ethic

Job description

Retail Store Manager

Department: Retail

Employment Type: Full Time

Location: Ipswich

Reporting To: Regional Manager

Compensation: £37,000 - £50,000 / year

Description

Are you great at making people feel comfortable?

Can you lead, inspire and motivate a team?

Are you passionate about customers receiving a first class customer experience?

If the answer is ‘yes’ then we have the role for you!

We’re looking for a Store Manager to lead the team in Ipswich. As a Store Manager, you’ll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service.

As a Store Manager you can earn up to £50,000 with commission.

What does the role involve?

• Manage the day to day operation of the store


• Motivate, coach and support the sales team to hit set targets


• Create an environment where every member of the team is valued and supported to do perform at their best


• Manage sales budgets and delivery targets


• Manage rotas, holidays and sickness


• Ensure and provide excellent customer service throughout the store


• Deal with customer queries and complaints


• Make sure our showrooms are warm, friendly, safe environments for everyone within them


• Recruit, train and develop your team


• Review and manage your team's performance


• Complying with all Health & Safety policies and legislation

Who are we looking for?

If you have the below skills and qualities, we’d love to hear from you

• Experience of leading and developing a team in a sales driven environment


• People focussed with the ability to inspire your team to deliver results


• Organised with excellent attention to detail


• Excellent communication and interpersonal skills


• A real people person – the ability to build strong relationships with our customers, colleagues and leadership team


• Customer focussed with a passion for delivering first class customer service


• A team player


• Flexibility to work shift patterns


• Ability to travel as and when required


• Strong work ethic, resilient, self-starter and a can do attitude

What's in it for you?

• Competitive salary with excellent bonus potential


• Car allowance


• 33 days holidays including bank holidays


• Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!


• Colleague Discount


• Career progression


• Enhanced Maternity, Paternity and Adoption Leave


• Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics


• Virtual GP – Access to a GP service 24/7


• Salary finance scheme


• Pension Scheme


• Death in Service


• Life assurance


• Health Insurance