Retail Store Leader: Customer Focus & Team Growth

Monsoon; Glasgow; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Staff uniform allowance

Staff discount across all brands

Birthday day off

Job summary

Monsoon is seeking a dynamic store leader in Glasgow to drive performance and coach a motivated team in delivering exceptional customer experiences. You will embody brand values, develop staff, and maximize local market opportunities to grow sales and profitability.

The role requires a proven retail leadership track record, strong communication, and a passion for delivering outstanding service. We offer a competitive salary, a bonus scheme, and staff discounts across our brands.

Qualifications

• Demonstrate customer focus and deliver tailored one-on-one service, inspiring the team to keep the customer at the heart of all decisions.
• Lead by example to make Accessorize a great place to work and shop.
• Proven track record of managing a retail store with exceptional service standards.

Responsibilities

• Drive overall store performance through developing and leading your team, upholding brand values, and delivering exceptional customer experiences.
• Generate profit by exceeding KPIs, managing P&L and controlling costs, while maximizing local market opportunities.
• Keep the team motivated and knowledgeable, supporting excellence in every role.

Skills

Customer focus

Team leadership

People development

Communication

Tools

Visual Merchandising

Job description

Monsoon is seeking a dynamic store leader in Glasgow to drive performance and coach a motivated team in delivering exceptional customer experiences. You will embody brand values, develop staff, and maximize local market opportunities to grow sales and profitability.

The role requires a proven retail leadership track record, strong communication, and a passion for delivering outstanding service. We offer a competitive salary, a bonus scheme, and staff discounts across our brands.