Retail Store Lead – Premium Chocolate & Growth Perks

Lindt & Sprungli (U.K.) Limited; Gloucester; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Bonus

Pension

Life cover

Chocolate allowance

Chocolate discount

Personal development allowance

Job summary

Lindt & Sprüngli (U.K.) Limited is seeking a retail leader to support the Store Manager, motivate a team of chocolate advisors, and deliver outstanding Lindt Service. This brand-new White City Store role is 40 hours per week and focuses on driving sales and excellent customer experiences.

You will track KPIs, coach colleagues, and uphold brand standards while ensuring food safety. Competitive compensation and benefits are offered to the right candidate.

Qualifications

• Proven management experience within a retail organisation.
• Ability to lead and develop a high-performing team.
• Strong numeracy and IT skills with data-driven mindset.

Responsibilities

• Support the Store Manager to motivate and develop the team.
• Drive sales and store profitability while meeting KPIs.
• Maintain high standards of food safety and brand integrity.
• Provide training and coaching to colleagues in IC&D and customer service.

Skills

People leadership

Team development

Analytical and IT skills

Customer service excellence

Results-driven

Tools

Point of Sale systems

KPI tracking

Microsoft Excel

Job description

Lindt & Sprüngli (U.K.) Limited is seeking a retail leader to support the Store Manager, motivate a team of chocolate advisors, and deliver outstanding Lindt Service. This brand-new White City Store role is 40 hours per week and focuses on driving sales and excellent customer experiences.

You will track KPIs, coach colleagues, and uphold brand standards while ensuring food safety. Competitive compensation and benefits are offered to the right candidate.