Retail Store Detective

Staffline; Brighton; On-site; GBP 19,000 - 28,000; Full time

Benefits offered by this job

Holiday allowance

Pension

Training & progression

Life assurance

Healthcare

Eyecare vouchers

Employee discounts

Refer a friend

Uniform provided

Job summary

Staffline, in partnership with Tesco, seeks a Retail Store Detective in Brighton. The role pays £17.00 per hour with various shifts and involves mobile duties across local Tesco sites.

You must hold an SIA licence and have prior Retail Security/Loss Prevention experience. Expect to travel between sites and perform detentions and reporting using digital tools.

Qualifications

• Excellent communication and customer service skills.
• Ability to use digital devices and software for reporting.
• Team player with a proactive approach to security tasks.

Responsibilities

• Provide covert security and ensure safety of premises and staff.
• Ensure all stop procedures are legal and safe.
• Travel between Tesco sites within the local area as required.
• Detain shoplifters safely and de-escalate situations.
• Follow client policy on loss prevention and report incidents accurately.
• Maintain clean and orderly security base and wear full uniform with SIA licence visible.

Skills

Communication skills

Customer service

Team player

Tech-savvy

Tools

Digital devices

Job description

Position & Details

Position: Retail Store Detective

Location: Brighton

Pay Rate: £17.00 per hour

Hours: Various

Shifts: Various

SG / DS SIA licence required.

Previous Store Detective experience / 3 years Retail Security Experience plus strong understanding of retail loss prevention required.

Your Time at Work

As a Retail Store Detective your duties include:

• To provide a covert security, to contribute to the safety and security of the client's premises and staff. Having the ability to be 'invisible' and blend in is crucial.
• You must have a clear understanding of ASCONE to unsure any and all stop are legal and safe.
• You must have a high attention to detail to spot "tells" and suspicious behavior that others might miss.
• Multi-Site Travel: This is a mobile role. Candidates must be willing and able to travel between various Tesco sites within the local area.
• Apprehension & Conflict Management: Ability to safely detain shoplifters and de-escalate volatile situations.
• To carry out Company Policy on loss prevention and ensure the safety of staff and visitors
• To lawfully deter potential troublemakers on site
• To observe and report incidents using the correct reporting systems
• To carry out all duties assigned by the client or manager to whom you are responsible
• To ensure site knowledge is kept up to date and developments at local level are identified
• To understand and implement any Fire and Safety evacuation procedures
• To assist, if required by the Client, with staff and contractor searches
• To ensure that the Security base is always maintained in a clean and tidy condition
• To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed

Our Perfect Worker

It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices.

Our perfect Retail Store Detective will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.

Key Information and Benefits

• 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
• Workplace Pension Scheme
• Progression training and development opportunities
• Life assurance benefit
• Contributory Healthcare Scheme
• Eyecare vouchers
• Employee Discount Schemes
• Refer a friend scheme
• Free uniform provided

Job Ref: (T78)

TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!

About Staffline

Staffline are working in Partnership with TSS, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.