Retail Store Associate — Customer Experience & Trends

JDSports; Belfast City District; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discount

Career development

Job summary

JD Sports in the United Kingdom is hiring a Store Colleague to deliver an outstanding customer experience on the shop floor. You will greet customers confidently, keep displays sharp, replenish stock, and maintain high standards of service and presentation.

Join a fast-paced, supportive team where your energy, ideas and personality help customers feel valued. You’ll learn new skills, process transactions, and contribute to smooth store operations while upholding health and safety guidelines.

Qualifications

• Strong customer service skills and a friendly, approachable manner.
• Ability to work as part of a team in a busy environment.
• Attention to detail with stock replenishment and presentation.
• Proactive attitude and willingness to learn company processes.

Responsibilities

• Deliver a welcoming customer experience and provide product information as required.
• Help meet sales targets by understanding customer needs and promoting items.
• Maintain high standards of service and presentation on the shop floor.
• Replenish stock and ensure products are displayed correctly.
• Process transactions and handle cash accurately.
• Use in-store technology to assist customers and support operations.
• Follow company policies and health & safety guidelines.
• Collaborate with colleagues to keep the store running smoothly.
• Take on additional duties as required.

Skills

Customer service

Teamwork

Cash handling

Communication

Job description

JD Sports in the United Kingdom is hiring a Store Colleague to deliver an outstanding customer experience on the shop floor. You will greet customers confidently, keep displays sharp, replenish stock, and maintain high standards of service and presentation.

Join a fast-paced, supportive team where your energy, ideas and personality help customers feel valued. You’ll learn new skills, process transactions, and contribute to smooth store operations while upholding health and safety guidelines.