Retail Store Associate - Customer Champion (Staff Discount)

JDSports; Cambridgeshire and Peterborough; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports in the United Kingdom is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, keep displays sharp, replenish stock, and maintain high service standards while working as part of a collaborative team.

You will engage confidently with customers, support sales opportunities, and follow store procedures to ensure smooth daily operations. This role offers opportunities for personal development within the JD Group.

Qualifications

• Experience delivering positive customer service on the shop floor.
• Ability to adapt communication style to different people and situations.
• Good organisational skills and ability to manage tasks effectively.
• Willingness to learn company processes and procedures.
• Proactive attitude with confidence to engage customers.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Identify customer needs, recommending suitable products and promoting complementary items.
• Maintain high standards of customer service and presentation across the shop floor.
• Replenish stock and ensure products are correctly displayed.
• Process transactions and cash handling, stock processing and deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements.
• Collaborate with colleagues to support the effective day-to-day running of the store.

Skills

Customer service

Communication

Teamwork

Adaptability

Organisation

Job description

JD Sports in the United Kingdom is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, keep displays sharp, replenish stock, and maintain high service standards while working as part of a collaborative team.

You will engage confidently with customers, support sales opportunities, and follow store procedures to ensure smooth daily operations. This role offers opportunities for personal development within the JD Group.