Retail Store Associate: Customer Experience & Sales

JDSports; Glasgow; On-site; GBP 18,000 - 24,000; Full time

Job summary

JDSports in Glasgow is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor. You will greet customers, help them with product information, and maintain high presentation standards across displays and stock areas.

In this fast-paced retail environment, you’ll work with a friendly team to meet sales objectives, replenish stock, process transactions, and use in-store technology to answer questions and support daily store operations.

Qualifications

• Experience delivering customer service in retail.
• Ability to adapt communication style to different customers.
• Good organisational skills and ability to manage tasks.
• Able to work collaboratively with colleagues.
• Willingness to learn and follow company procedures.

Responsibilities

• Greet customers, provide product information and support.
• Identify customer needs and promote suitable products.
• Maintain high standards of service and presentation.
• Keep displays tidy and stocked in line with standards.
• Process transactions and assist with stock deliveries.
• Use in-store systems to support customer enquiries.
• Follow health and safety policies.
• Work with colleagues to keep the store running smoothly.
• Assist with additional duties as required.

Skills

Customer service

Retail environment

Teamwork

Communication

Organisational skills

Willingness to learn

Job description

JDSports in Glasgow is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor. You will greet customers, help them with product information, and maintain high presentation standards across displays and stock areas.

In this fast-paced retail environment, you’ll work with a friendly team to meet sales objectives, replenish stock, process transactions, and use in-store technology to answer questions and support daily store operations.