Retail Store Assistant (Ilford)

Cancer Research UK; Ilford; On-site; GBP 13,664,000 - 17,220,000; Part time

Job summary

Cancer Research UK is seeking a part-time Retail Store Assistant in Ilford to join our trading team. You will be the face of our store, delivering friendly customer service and supporting fundraising initiatives to help beat cancer. The role requires a DBS check and a commitment to 15 hours per week, including Sundays.

You will contribute to a lively shop environment, maintain standards, and engage with the local community while supporting store targets and charity goals.

Qualifications

• DBS check required prior to employment.
• Applicants must be 18 or older.
• Experience in busy retail environments is beneficial.

Responsibilities

• Provide excellent customer and supporter service.
• Work as part of the shop team to achieve sales and fundraising targets.
• Maintain shop standards including presentation, safeguarding, and health and safety.

Skills

Customer service

Retail experience

Teamwork

Communication

Job description

Retail store assistant £12.71 per hour plus benefits

Reports to: Shop manager

Department: Trading

Location: Ilford

Contract: Fixed-term contract ending 31st March 2027

Working hours: Part time 15 hours per week (including every Sunday)

Closing date: 18th October 2026 23:55

External: 18th October 2026 23:55

Internal: In line with organisational policy this role will remain open for internal applications until: 18th October 2026 23:55

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

About the role

At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you. We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new high street trend, a new community network or a talent you never knew you had. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.

What skills are you looking for?

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• An understanding or an interest in fashion.
• Retail experience.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our work - from funding cutting-edge research to developing public policy - will change the world. It’s exciting to be part of our team.

Requirements

• Satisfactory basic DBS check will be required.

Eligibility

• Unable to recruit anyone below the age of 18.

Equality, diversity and inclusion

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

About Cancer Research UK

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research. We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information. We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments. Find a purposeful career that will empower you to grow and collaborate with like-minded experts.