Retail Assistant Manager (Barnet)

Cancer Research UK; Greater London; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Benefits package

Job summary

Cancer Research UK is seeking a motivated assistant shop manager to join our trading team in Barnet. You'll support the shop manager and your team to maximise income through people, resources and stock, acting as an ambassador for the charity.

In a lively retail environment you'll develop customer and supporter service, lead by example, and help deliver fundraising targets while ensuring health and safety and brand standards.

Qualifications

• Experience delivering high-quality customer service.
• Experience in a lively, fast-paced environment.
• Ability to supervise and lead a team in retail or fashion.

Responsibilities

• Support the shop manager to guide, inspire and engage a diverse team.
• Assist with display, merchandising, stock management and store standards.
• Lead by example with excellent customer and supporter service.
• Help achieve targets for donated stock, cash, gift aid and stock processing.
• Build relationships with local community and Cancer Research UK colleagues.
• Support fundraising events to reach targets for the store.
• Maintain health and safety, safeguarding, security and HR policies.
• Deputise for the shop manager in their absence.

Skills

Customer service

Lively environment experience

Adaptability

Commercial awareness

Communication skills

Supervisor experience

Retail/Fashion knowledge

Job description

Endless pre-loved items. A talented team. One clear purpose.

Retail assistant manager

£13.67 - £15.52 per hour plusbenefits

Reports to: Shop manager

Department: Trading

Location: Barnet

Contract: 12 month fixed-term contract

Working hours: Part time 30 hours per week

Closing date: 11th October 2026 at 23:55 This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found

**The internal title for this role is Shop Assistant.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

**The internal title for this role is Assistant Shop Manager.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you.

We're looking for a motivated assistant shop manager to join Cancer Research UK's trading team. You'll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock.

In a lively, vibrant working environment, you'll discover something new every day, whether it's a new high street trend, a new community network or a talent you never knew you had.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
• Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
• Leading by example and providing excellent customer and supporter service.
• Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
• Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
• Deputising for the shop manager in their absence.

What skills are you looking for?

• A working knowledge of what makes great customer service.
• Experience of working in a lively and vibrant environment.
• Adaptability in changing situations, including being able to work effectively independently.
• Commercial awareness.
• The ability to create relationships and communicate well.
• And ideally supervisor experience, and experience of working in, or an understanding of retail and fashion.

[Download the full role profile]

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

• Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

Our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don't forget that you have a life outside of work too.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.