Retail Assistant Manager (Barnet)

Cancer Research UK; Chipping Barnet; On-site; GBP 21,000 - 24,000; Part time

Benefits offered by this job

Retirement plan

Leave allowance

Gym membership

Job summary

Cancer Research UK is seeking an Assistant Shop Manager in Barnet to lead a small team, assist the shop manager with commercial running of the store, and drive fundraising targets. The role is part-time 30 hours per week, 12-month fixed-term, with a focus on customer service, stock control and community engagement.

You will support merchandising, maintain shop standards, and deputise for the shop manager when needed. Eligibility to work in the UK is required.

Qualifications

• Strong customer service mindset.
• Experience in a busy, retail environment.
• Ability to lead and motivate a team of staff and volunteers.
• Retail and fashion understanding is a plus.

Responsibilities

• Support the shop manager to guide a diverse team of staff and volunteers.
• Oversee merchandising, stock management and store standards.
• Deliver excellent customer and supporter service.
• Help achieve targets for donations, cash, Gift Aid and stock processing.
• Engage with the local community and Cancer Research UK colleagues.
• Assist in organising fundraising events and ensure health and safety compliance.

Skills

Customer service

Team leadership

Retail experience

Communication

Job description

Endless pre-loved items. A talented team. One clear purpose. Retail assistant manager £13.67 - £15.52 per hour plus benefits Reports to: Shop manager Department: Trading Location: Barnet Contract: 12 month fixed-term contract Working hours: Part time 30 hours per week Closing date: 11th October 2026 at 23:55

This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found **The internal title for this role is Shop Assistant. Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

The internal title for this role is Assistant Shop Manager. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you. We’re looking for a motivated assistant shop manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock. In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new high street trend, a new community network or a talent you never knew you had. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
• Support the commercial running of the storeincluding display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
• Leading by example and providing excellent customer and supporter service.
• Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
• Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
• Deputising for the shop manager in their absence.

What skills are you looking for?

• A working knowledge of what makes great customer service.
• Experience of working in a lively and vibrant environment.
• Adaptability in changing situations, including being able to work effectively independently.
• Commercial awareness.
• The ability to create relationships and communicate well.
• And ideally supervisor experience, and experience of working in, or an understanding of retail and fashion.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do.

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work.

We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

Please contact [e-mail] or 020 3469 8400 as soon as possible.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research.

We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information.

We are beating cancer – step by step, day by day.

Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments.

Find a purposeful career that will empower you to grow and collaborate with like-minded experts.