Retail Store Assistant (Farnham, West Street)

Cancer Research UK (CRUK); Farnham; On-site; GBP 4,700 - 5,800; Part time

Benefits offered by this job

Generous retirement plan

Flexible leave allowance

Discounts on store items

Job summary

Cancer Research UK in Farnham is seeking a friendly Retail Store Assistant to join our trading team. You’ll be the face of our shop, delivering excellent customer service, supporting fundraising targets, and helping maintain visual standards.

You will work 7.5 hours per week on a part-time basis, with a welcoming environment that values community engagement and compassionate service. Eligible to work in the UK and benefit from a generous benefits package.

Qualifications

• Understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• Ability to manage own workload and work independently.
• Ability to work well in a team.
• Excellent communication skills.
• Understanding or interest in fashion.
• Retail experience.

Responsibilities

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.

Skills

Customer service

Teamwork

Communication

Independent work

Retail experience

Fashion interest

Busy environment

Job description

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.

Retail Store Assistant

£12.71 per hour plus benefits

Reports to: Shop manager

Department: Trading

Location: Farnham (West Street)

Contract: Permanent

Working hours: Part time 7.5 hours per week

Closing date: 18th October2026 23:55

External: 18th October 2026 23:55

Internal: In line with organisational policy this role will remain open for internal applications until: 18th October 2026 23:55

**The internal title for this role is Shop Assistant.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.

We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do.

In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new high street trend, a new community network or a talent you never knew you had.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.

What skills are you looking for?

And ideally

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• An understanding or an interest in fashion.
• Retail experience

[Download the full role profile]

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.