Assistant Shop Manager (Droitwich)

cancerresearchuk; Droitwich Spa; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Retirement plan

Generous leave allowance

Discounts on travel & tech

Gym membership

Job summary

Cancer Research UK is seeking a motivated Retail Assistant Manager for our Droitwich shop. You will support the Shop Manager and team to maximise income through people, resources, and stock in a live high-street environment.

You will contribute to delivering excellent customer experiences while driving fundraising and store performance. DBS check may be required for this role, and you’ll be part of a dedicated team on a mission to beat cancer.

Qualifications

• Working knowledge of great customer service.
• Experience in a lively, vibrant environment.
• Adaptability in changing situations, including working independently.
• Commercial awareness.
• Ability to build relationships and communicate well.
• Ideally supervisor experience in retail/fashion.

Responsibilities

• Support the shop manager to lead a diverse team of paid staff and volunteers.
• Oversee store display, merchandising, stock management, and shop standards.
• Assist with store layout, sales targets, and income.
• Lead by example delivering excellent customer and supporter service.
• Help achieve targets for donated stock, cash, gift aid, and stock processing.
• Assist in organising fundraising events to reach targets.
• Ensure compliance with health and safety, safeguarding, security, HR policies.

Skills

Customer service

Retail experience

Adaptability

Commercial awareness

Relationship building

Supervisory experience

Job description

Endless pre-loved items. A talented team. One clear purpose.

Retail assistant manager

£13.25 - £15.46 per hour plus benefits

Reports to: Shop manager

Department: Trading

Location: Droitwich

Contract: Permanent

Working hours: Part time 15 hours per week

Closing date: 25th October 2026 at 23:55 This vacancy may close earlier if a high volume of applications are received or onc e a suitable candidate is found

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

The internal title for this role is Assistant Shop Manager.

At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you.

We're looking for a motivated assistant shop manager to join Cancer Research UK's trading team. You'll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock.

In a lively, vibrant working environment, you'll discover something new every day, whether it's a new high street trend, a new community network or a talent you never knew you had.

You'll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
• Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
• Leading by example and providing excellent customer and supporter service.
• Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
• Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
• Deputising for the shop manager in their absence.

What skills are you looking for?

• A working knowledge of what makes great customer service.
• Experience of working in a lively and vibrant environment.
• Adaptability in changing situations, including being able to work effectively independently.
• Commercial awareness.
• The ability to create relationships and communicate well.
• And ideally supervisor experience, and experience of working in, or an understanding of retail and fashion.

[Download the full role profile]

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

You can learn more about our fantastic retail teams on our website .