Retail Store Assistant - (Farnham, Downing Street)

Cancer Research UK (CRUK); Farnham; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Retirement plan

Leave allowance

Discounts

Gym membership

Wellbeing support

Job summary

Cancer Research UK is seeking a part-time Retail Store Assistant in Farnham (West St). The role is permanent, 7.5 hours per week, with a pay rate of £12.71 per hour plus benefits. You’ll support customers, drive sales and fundraising, maintain shop standards, and engage with the local community.

As an ambassador for CRUK, you’ll join a motivated trading team, share in the charity’s purpose, and work on a rota that provides flexibility while balancing life outside work.

Qualifications

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis.

Responsibilities

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

Skills

Customer service

Teamwork

Communication

Workload management

Flexibility

Job description

Millions of bargain-hunters.Endless pre-loved items.Onemeaningful purpose.

RetailStoreAssistant

£12.71per hour+ benefits

Reports to: Shop manager

Department: Trading

Location: Farnham shop (West St)

Contract: Permanent

Working hours: Part time 7.5 hours per week

External Closing date: 18th October 202623:55

Internal: In line with organisational policy this role will remain open for internal applications until: 18th October 2026 at 23:55

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UKis not able tooffer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.

We’relooking for a motivated storeassistantto join Cancer Research UK’s trading team.You’llbe acting as an ambassador for Cancer Research UK.Your shop will be a place where your community gets to meet our people, understand our brand, and see some of thegreat thingswe do.

You’llalso be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assistingwithmaintainingshop standardsincluding visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility asrequired(training provided).
• There will be a varied amount of manual handling and physical activityrequiredwithin the day-to-day duties of the role.

Whatare you looking for?

• Anunderstandingof what makesgreatcustomer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workloadand work independently whenrequired.
• The ability to work well in a team.
• Excellentcommunication skills.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, wedon’tforget that you have a life outside of work too.

What will I gain?

We make sure you are supported by a generoussalary andbenefits package, a wide range of career and personal development opportunities and high-quality tools,policiesand processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our work – from fundingcutting-edgeresearch to developing public policy – will change the world.It’sexciting to be part of our team.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.