Retail Store Assistant

Cancer Research UK; Ilford; On-site; GBP 15,000 - 21,000; Part time

Job summary

Cancer Research UK in Ilford is seeking a part-time Retail Store Assistant to join our Trading team. You’ll provide excellent customer service, help drive sales and fundraising, and contribute to maintaining shop standards and community engagement.

You’ll work 15 hours per week, including Sundays, on a fixed-term contract ending 31 March 2027, and you’ll benefit from a generous package designed to support your development and wellbeing.

Qualifications

• Providing excellent customer and supporter service.
• Experience of working in a busy customer service environment.
• Ability to manage your own workload and work independently when required.
• Ability to work well in a team.
• Excellent communication skills.

Responsibilities

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.

Skills

Customer service

Busy environment

Workload management

Teamwork

Communication

Job description

Retail Store Assistant (Ilford)

Locations: Ilford Shop

Time type: Part time

Posted on: Posted Yesterday

Job requisition id: R034474

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.

Retail store assistant

£12.71 per hour plus benefits

Reports to: Shop manager

Department: Trading

Location: Ilford

Contract: Fixed-term contract ending 31st March 2027

Working hours: Part time 15 hours per week (including every Sunday)

Closing date: 18th October 202623:55

External: 18th October 202623:55

Internal: In line with organisational policy this role will remain open for internal applications until: 18th October 202623:55

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.

In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new high street trend, a new community network or a talent you never knew you had.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Providing excellent customer and supporter service.


• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.


• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.


• Creating relationships with your local community and Cancer Research UK colleagues.


• Supporting fundraising events for your store to achieve fundraising targets.

What skills are you looking for?

• An understanding of what makes great customer service.


• Experience of working in a busy customer service environment.


• The ability to manage your own workload and work independently when required.


• The ability to work well in a team.


• Excellent communication skills.

And ideally

• An understanding or an interest in fashion.


• Retail experience

[Download the full role profile]

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.