Retail Shop Assistant - Customer Experience & Display

THE BRITISH RED CROSS SOCIETY; Dunfermline; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

36 days annual leave

Pension scheme

Retail vouchers

Wellbeing support

Learning opportunities

Cycle to work

Death in service

Job summary

The British Red Cross Society is seeking a Shop Assistant to join a friendly team in our retail shop. You will support the shop manager, help maintain a welcoming environment, and ensure excellent customer service while handling transactions and creating displays.

Ideal candidates bring retail experience, enjoy working with people, and are confident with till operations. This role offers flexible working options and opportunities to contribute to our mission of helping people in crisis.

Qualifications

• Previous experience of working in a retail environment.
• Confident with handling money.
• Strong communicator with a focus on customer service and a sales mindset.

Responsibilities

• Assist the shop manager to run a lucrative, customer-focused shop on the high street.
• Help create a brilliant shopping environment and provide an excellent customer experience in-store.
• Be the first point of contact for customers, operate the till, and create striking displays.
• Sort stock and prepare items for display, behind the scenes.

Skills

Retail experience

Cash handling

Customer service

Communication

Sales awareness

Tools

Cash register

Job description

The British Red Cross Society is seeking a Shop Assistant to join a friendly team in our retail shop. You will support the shop manager, help maintain a welcoming environment, and ensure excellent customer service while handling transactions and creating displays.

Ideal candidates bring retail experience, enjoy working with people, and are confident with till operations. This role offers flexible working options and opportunities to contribute to our mission of helping people in crisis.