Charity Shop Assistant Manager — Lead a Community Impact Team

THE BRITISH RED CROSS SOCIETY; Grantham; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

36 days holiday

Pension scheme

Learning & Development

Discounts

Wellbeing Support

Cycle2Work

Flexible working

Job summary

THE BRITISH RED CROSS SOCIETY is seeking an Assistant Shop Manager to lead a friendly charity shop team across the UK. You will sharpen retail skills while helping people in your community and abroad, delivering a welcoming customer experience and strong store performance.

You’ll work with the shop manager to supervise volunteers, run the shop floor, and coordinate behind the scenes. Join us to create a bright, inclusive high-street presence that reflects the charity’s values and supports our

Qualifications

• Experience from working in a shop environment.
• People-person who enjoys providing customer experience.
• Commercially savvy with awareness of financial targets and measures.
• Proven IT skills and able to use standard systems.
• Ability to work flexibly to store needs.

Responsibilities

• Collaborate with shop manager to run a profitable, customer-focused shop.
• Work on shop floor and coordinate activities behind the scenes.
• Foster a brilliant shopping environment and deliver an excellent customer experience.
• Oversee a team of volunteers, delivering induction, management and development.

Skills

People skills

Customer service

Retail experience

IT skills

Financial awareness

Job description

THE BRITISH RED CROSS SOCIETY is seeking an Assistant Shop Manager to lead a friendly charity shop team across the UK. You will sharpen retail skills while helping people in your community and abroad, delivering a welcoming customer experience and strong store performance.

You’ll work with the shop manager to supervise volunteers, run the shop floor, and coordinate behind the scenes. Join us to create a bright, inclusive high-street presence that reflects the charity’s values and supports our