Retail Shift Manager – Lead Store & Team, £2/hr

Iceland Foods; Heanor; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Staff discount

Holiday entitlement 28 days

Christmas vouchers

Refer a Friend

Saving schemes

Long service awards

Healthcare plan

Grocery Aid

Career progression

Inclusive environment

Job summary

Iceland Foods in Heanor is seeking a committed Shift Manager to support the store leadership team. You will start as a Retail Assistant and receive a £2 supplement for every hour you shift manage the store, helping maximise sales and availability.

In this role you will lead a team on shift, deliver great customer service, and uphold cash handling and store security policies. You’ll contribute to an inclusive, high-performance store culture.

Qualifications

• Proven experience in a retail management or supervisory role.
• Able to plan shifts and manage a team to deliver store tasks first time.
• Strong communication and people development skills.

Responsibilities

• Maximise profit with great product availability and drive sales.
• Engage and develop store teams to deliver great customer service.
• Follow cash handling, security policies and promote digital store processes.
• Lead by example on a positive, inclusive culture.

Skills

Retail management

Team leadership

Effective communication

Shift planning

Customer service excellence

Job description

Iceland Foods in Heanor is seeking a committed Shift Manager to support the store leadership team. You will start as a Retail Assistant and receive a £2 supplement for every hour you shift manage the store, helping maximise sales and availability.

In this role you will lead a team on shift, deliver great customer service, and uphold cash handling and store security policies. You’ll contribute to an inclusive, high-performance store culture.