Retail Shift Leader — Lead, Coach & Customer Experience

Canadian Tire Corporation, Limited; Greater London; Hybrid; GBP 1,368,000 - 1,618,000; Part time

Benefits offered by this job

Comprehensive benefits and retirement

Performance incentives

Product discounts

Career growth opportunities

Job summary

Mark’s is seeking a part-time Shift Leader to create great customer experiences and lead the store when needed. You will engage with customers to help them find what they need quickly and you’ll apply previous retail or leadership skills to mentor the team.

You will manage store operations in the absence of management, drive cleanliness and organization, and ensure accurate pricing and placement. This role emphasizes teamwork, reliability and strong interpersonal skills.

Qualifications

• 6+ months of retail experience
• Minimum 6 months experience acting as a mentor or coach
• Strong attention to detail and excellent organizational skills
• Strong communication and interpersonal skills

Responsibilities

• Deliver exceptional customer experiences to support your team achieve performance targets.
• Provide mentorship, coaching and feedback to the team.
• Manage the operations of the store in the absence of management including key holding tasks, opening, closing responsibilities, etc.
• Ensure store upkeep and cleanliness, including restocking, seasonal changeover, inventory, pricing and signing are accounted for through staff supervision.

Skills

Retail experience

Mentor/coach experience

Attention to detail

Communication skills

Job description

Mark’s is seeking a part-time Shift Leader to create great customer experiences and lead the store when needed. You will engage with customers to help them find what they need quickly and you’ll apply previous retail or leadership skills to mentor the team.

You will manage store operations in the absence of management, drive cleanliness and organization, and ensure accurate pricing and placement. This role emphasizes teamwork, reliability and strong interpersonal skills.