Retail Shift Leader: Lead a dynamic store team

Tesco; Belfast City District; On-site; GBP 18,000 - 25,000; Full time

Job summary

Tesco in the United Kingdom is seeking a confident Shift Leader to join our busy store. You’ll work across a fast-paced retail environment, lead duty shifts, and ensure a clean, well-stocked store that exceeds customer expectations.

You’ll listen to customers, coach colleagues, and help improve service while staying mindful of safety. The role offers flexibility with hours, including a guaranteed minimum, and starts with a competitive hourly rate of £15.59 plus location-based add-ons.

Qualifications

• Experience in a fast-paced retail environment is preferred.
• Proven ability to lead and coach a team.
• Strong customer service orientation and communication skills.

Responsibilities

• Work in a fast-paced retail environment, with bags of variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Lead from the front, and set a great example for your colleagues in everything you do

Skills

Customer service

Team leadership

Coaching

Store operations

Safety and compliance

Job description

Tesco in the United Kingdom is seeking a confident Shift Leader to join our busy store. You’ll work across a fast-paced retail environment, lead duty shifts, and ensure a clean, well-stocked store that exceeds customer expectations.

You’ll listen to customers, coach colleagues, and help improve service while staying mindful of safety. The role offers flexibility with hours, including a guaranteed minimum, and starts with a competitive hourly rate of £15.59 plus location-based add-ons.