Retail Shift Leader - Flexible Hours & Team Leadership

Tesco; Heald Green; À distance; GBP 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Minimum 16 hours per week

Additional pay options

Résumé du poste

Tesco Shift Lead role in the UK involves leading the store team to deliver an exceptional customer experience across all store areas. You will be the go-to person for daily operational queries and coach colleagues to uphold service standards.

Availability windows are set (Mon 14:30–23:00, Wed 12:00–17:00, Thu 12:00–17:00, Sat 05:30–14:00). The position offers a minimum 16 hours per week with shifts scheduled in advance and 18+ eligibility.

Qualifications

• Experience in a team lead or management position in a fast-paced retail environment.
• Strong communication and leadership abilities.
• Commitment to delivering great service and meeting customer needs.
• Be over 18 years old.

Responsabilités

• Leading the team to deliver a great in-store experience for customers.
• Working across all areas of the store and with colleagues to handle day-to-day queries.
• Building positive, inclusive relationships to support the team.
• Confidently leading the store in the Manager’s absence.
• Coaching colleagues and providing feedback to drive great service.

Connaissances

Team leadership

Customer service

Communication

Adaptability

Description du poste

Tesco Shift Lead role in the UK involves leading the store team to deliver an exceptional customer experience across all store areas. You will be the go-to person for daily operational queries and coach colleagues to uphold service standards.

Availability windows are set (Mon 14:30–23:00, Wed 12:00–17:00, Thu 12:00–17:00, Sat 05:30–14:00). The position offers a minimum 16 hours per week with shifts scheduled in advance and 18+ eligibility.