Retail Shift Leader – Flexible Hours & Team Impact

Tesco PLC; Old Woking; Presencial; GBP 21 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Holiday starting at 20 days + personal

Flexible working from day one

Staff discount 10%/15%

Wellbeing services

Pension with employer contributions

Cycle-to-work schemes

Uniform provided

Resumo da oferta

Tesco PLC in the United Kingdom is seeking a Shift Lead to manage store teams and ensure excellent customer experiences. The role offers hourly pay starting at £15.59, rising to £16.86 in M25 stores, with a guaranteed minimum of 16 hours per week and flexible scheduling.

You'll lead across store areas, coach colleagues, and act as the manager in their absence. The position emphasizes inclusivity, teamwork, and service quality, with benefits and opportunities to grow in a busy retail environment.

Qualificações

• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

Responsabilidades

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
• Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.

Conhecimentos

Team leadership

Customer service

Communication

People management

Descrição da oferta de emprego

Tesco PLC in the United Kingdom is seeking a Shift Lead to manage store teams and ensure excellent customer experiences. The role offers hourly pay starting at £15.59, rising to £16.86 in M25 stores, with a guaranteed minimum of 16 hours per week and flexible scheduling.

You'll lead across store areas, coach colleagues, and act as the manager in their absence. The position emphasizes inclusivity, teamwork, and service quality, with benefits and opportunities to grow in a busy retail environment.