Retail Shift Lead: Lead Team, Deliver Great Service

Tesco; Leeds; On-site; GBP 14,000 - 19,000; Full time

Job summary

Tesco is hiring a Shift Lead to guide store teams in delivering exceptional customer experiences in a fast-paced environment. You will coordinate daily operations, ensure coverage across shifts, and coach colleagues for high performance.

The role requires strong communication, inclusivity, and the ability to adapt to changing circumstances. Applicants should be at least 18 years old and prepared to work flexible hours.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Excellent communication and customer service skills.
• Ability to work flexible shifts and cover varying hours.
• Must be at least 18 years old.

Responsibilities

• Lead the store team to deliver a great customer experience.
• Coordinate daily operations and shift coverage across departments.
• Provide coaching and feedback to colleagues to improve service.
• Act as the store lead in the Manager's absence and make practical decisions.

Skills

Team leadership

Customer service

Communication

Flexibility

Job description

Tesco is hiring a Shift Lead to guide store teams in delivering exceptional customer experiences in a fast-paced environment. You will coordinate daily operations, ensure coverage across shifts, and coach colleagues for high performance.

The role requires strong communication, inclusivity, and the ability to adapt to changing circumstances. Applicants should be at least 18 years old and prepared to work flexible hours.