Retail Shift Lead: Flexible Hours & Growth

Tesco; Norwich; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Holiday 20 days + personal day (rising

Flexible working from day one

Colleague Clubcard discount 10% - 15%

Wellbeing services

Life cover 5x pay + pension with 7.5%+

Benefits including discounts, shares,

Uniform provided

Job summary

Tesco is seeking a Shift Lead to join our stores in the United Kingdom. You will lead a team to deliver an outstanding shopping experience, coordinate across store areas, and act as the go-to person for daily operations.

We value inclusive leadership and a proactive approach to serving customers and colleagues alike. The role emphasizes flexibility in scheduling, with minimum hours guaranteed and opportunities for development within our store network.

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• Clear communicator using a variety of methods to keep the team well informed.
• Natural leader who motivates and inspires the team to deliver outstanding results.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Job description

Tesco is seeking a Shift Lead to join our stores in the United Kingdom. You will lead a team to deliver an outstanding shopping experience, coordinate across store areas, and act as the go-to person for daily operations.

We value inclusive leadership and a proactive approach to serving customers and colleagues alike. The role emphasizes flexibility in scheduling, with minimum hours guaranteed and opportunities for development within our store network.