Retail Shift Lead — Flexible Hours & Growth

Tesco PLC; Droylsden; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday starting at 20 days plus a个人日

Flexible working from day one

Colleague Clubcard discounts

Wellbeing services

Life cover and pension

Discounts, shares and cycle-to-work

Uniform provided

Job summary

Tesco PLC in the United Kingdom is seeking a Store Shift Lead to guide the team, ensure exceptional in-store customer service, and manage day-to-day store operations. You will lead across departments, coach colleagues, and maintain a positive, inclusive environment. Availability windows include several weekdays with guaranteed hours.

Your role requires strong communication, adaptability, and a commitment to delivering great service to every customer while supporting Tesco's values and standards.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• Build positive, long-lasting relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

Job description

Tesco PLC in the United Kingdom is seeking a Store Shift Lead to guide the team, ensure exceptional in-store customer service, and manage day-to-day store operations. You will lead across departments, coach colleagues, and maintain a positive, inclusive environment. Availability windows include several weekdays with guaranteed hours.

Your role requires strong communication, adaptability, and a commitment to delivering great service to every customer while supporting Tesco's values and standards.