Retail Security Support Officer

Kingdom Services Group Ltd; Kettering; Presencial; GBP 18.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Early pay scheme

Weekly colleague recognition

Colleague CARE wellbeing platform

Career progression opportunities

Referral bonus scheme

Paid Social Value Days

Ongoing training and development

Descripción de la vacante

Kingdom Group, in partnership with Tesco, is seeking a professional Security Flexi Relief Officer to join our team at Tesco Kettering. The role covers multiple stores across Northampton, Corby, Wellingborough, Rushden and Kettering, providing security support and maintaining a safe retail environment.

This permanent vacancy offers variable hours (0–48 per week) on a flexible rota, with shifts 07:00–15:00, 15:00–23:00, and 16:00–00:00.

Formación

• Excellent communication and customer service skills.
• Full 5-year checkable employment history.
• Valid SIA Security Licence is essential.
• Own transport and full driving licence are essential.

Responsabilidades

• Conduct regular store patrols.
• Act as a visible deterrent to theft, loss and anti-social behaviour.
• Monitor and respond to incidents appropriately.
• Support store colleagues in maintaining a safe retail environment.
• Complete incident reports and documentation accurately.
• Deliver excellent customer service and assist customers when required.
• Handle challenging situations professionally and confidently.
• Follow all site security procedures and policies.
• Travel between sites as required to provide relief cover.

Conocimientos

Communication

Customer service

Calm under pressure

Reliability

Descripción del empleo

Location: Tesco Kettering, NN15 6XB (covering Northampton, Corby, Wellingborough, Rushden and Kettering areas)

Pay: £13.72 per hour

Position: Permanent

Hours: Average 0 to 48 hours per week, working 5 days out of 7 on a flexible rota, Monday to Sunday

Shifts: 8-hour shifts on a rotating basis of 07:00 to 15:00, 15:00 to 23:00 and 16:00 to 00:00

Requirements: Valid SIA Security Licence and own transport essential

Kingdom Group, working in partnership with Tesco, is looking for a professional, customer-focused Security Flexi Relief Officer to join our team based at Tesco Kettering. This role will provide security support across multiple Tesco stores within the Northampton, Corby, Wellingborough, Rushden and Kettering areas.

This is a permanent position offering an average of 0 to 48 hours per week. As a relief officer, flexibility is essential to cover holidays, sickness, absences and additional client requirements across the region.

Key Responsibilities

• Conduct regular store patrols.
• Act as a visible deterrent to theft, loss and anti-social behaviour.
• Monitor and respond to incidents appropriately.
• Support store colleagues in maintaining a safe retail environment.
• Complete incident reports and documentation accurately.
• Deliver excellent customer service and assist customers when required.
• Handle challenging situations professionally and confidently.
• Follow all site security procedures and policies.
• Travel between sites as required to provide relief cover.

What We're Looking For

• Valid SIA Security Licence.
• Own transport and full driving licence essential.
• Full 5-year checkable employment history.
• Excellent communication and customer service skills.
• Professional, reliable and confident manner.
• Ability to remain calm under pressure.
• Good attention to detail.
• Previous retail security experience is desirable but not essential.
• Flexibility to work across multiple locations and all shift patterns, including evenings and weekends.

Why Join Kingdom?

• Earn Early Scheme.
• Weekly colleague recognition programmes.
• Colleague CARE wellbeing platform.
• Career progression opportunities.
• Referral bonus scheme.
• Paid Social Value Days.
• Ongoing training and development.
• Supportive and award-winning team environment.