Retail Security Specialist – Flexible Shifts & Safe Stores

Mitie Group plc.; Ashford; Sur place; GBP 15 000 - 21 000; Plein temps

Avantages offerts par ce poste

Onsite parking

Benefits package

Résumé du poste

Mitie Group plc. in Ashford is hiring a Retail Elite Security Officer to join our Total Security Management Team.

You’ll cover various shift patterns and locations, providing a visible security presence while delivering outstanding customer service. You will protect customers and colleagues from abuse, deter theft, liaise with store management, Police and external agencies, and use conflict resolution to diffuse situations.

Qualifications

• Retail security experience required.
• Able to work on own initiative and as part of a team.
• Proficiency with ASCONE and SAFER protocols.
• Excellent written and verbal communication skills.
• Full UK Driving licence is beneficial.

Responsabilités

• Protect customers and colleagues from physical and verbal abuse with a professional security presence.
• Provide a highly visible security presence while delivering exceptional customer service.
• Proactively deter theft and anti-social behaviour and report incidents.
• Liaise with store management, Police and external agencies as required.
• Utilise conflict resolution to diffuse tense situations in the workplace.
• Ensure health and safety concerns are identified and addressed per policy.

Connaissances

Retail security experience

Team player

ASCONE protocol

SAFER protocol

Conflict resolution

Excellent communication

Technology proficient

Mediation skills

Ethical standards

Driving licence

Formation

Frontline Door Supervision or Security Guarding License

Outils

CCTV Licence

Description du poste

Mitie Group plc. in Ashford is hiring a Retail Elite Security Officer to join our Total Security Management Team.

You’ll cover various shift patterns and locations, providing a visible security presence while delivering outstanding customer service. You will protect customers and colleagues from abuse, deter theft, liaise with store management, Police and external agencies, and use conflict resolution to diffuse situations.