Retail Security Specialist: Customer-First Protection

Lodge Service; Greater London; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Training & career paths

Pension scheme

28 days holiday

Uniform & Body Worn Videos

Benefits portal discounts

Job summary

Lodge Service is seeking a Security Officer for retail environments in Greater London. The role focuses on protecting staff, stock and customers, preventing theft, and partnering with store teams to deliver professional security services.

Required are a valid SIA license, UK right to work with a 5-year history, strong customer service and a smart appearance. This position demands vigilance, adherence to procedures, and calmness under pressure.

Qualifications

• Valid SIA license required.
• UK right to work and a 5-year work history required.
• Customer service skills essential.
• Smart appearance required.
• Ability to follow procedures and stay calm under pressure.
• Retail security experience is essential.

Responsibilities

• Protect staff, stock & customers.
• Prevent theft and deter wrongdoing.
• Partner with store management teams to ensure security.
• Deliver professionalism and customer service at all times.
• Use ASCONE for shoplifting prevention.
• Ensure the safety of employees and customers.
• Maintain a visible deterrent presence.

Skills

Customer service skills

Smart appearance

Ability to follow procedures

Calm under pressure

Retail security experience

Education

SIA License

Right to work in UK

5-year work history

Job description

Lodge Service is seeking a Security Officer for retail environments in Greater London. The role focuses on protecting staff, stock and customers, preventing theft, and partnering with store teams to deliver professional security services.

Required are a valid SIA license, UK right to work with a 5-year history, strong customer service and a smart appearance. This position demands vigilance, adherence to procedures, and calmness under pressure.