Retail Security Pro: Protect & Assist on the Frontline

ALFA AI GmbH; United Kingdom; Sur place; GBP 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

28 days holiday

Pension scheme

Earned pay access before payday

Uniform and Body Worn Video equipment

Résumé du poste

Lodge Security is recruiting a Retail Security Officer to join our on-site team across the United Kingdom on a full-time, permanent basis. You will be the visible face of safety, deter theft, and deliver excellent customer service in a busy retail environment.

Required are a valid SIA licence, right to work in the UK with a 5-year history, and strong communication skills; experience in retail security and ASCONE knowledge are a plus. We offer comprehensive benefits and uniform provision.

Qualifications

• A valid, current SIA licence (Door Supervision or Security Guarding).
• Right to work in the UK with a verifiable 5-year history.
• Excellent customer service with a smart, professional appearance.
• Ability to remain calm under pressure and manage conflict effectively.
• Strong written and verbal communication with attention to detail.

Responsabilités

• Maintain a highly visible deterrent presence on the shop floor to prevent loss and deter theft.
• Apply ASCONE criteria to identify, monitor, and handle shoplifting incidents per policy.
• Deliver outstanding customer service by greeting visitors and assisting the public.
• Partner with store management to ensure a safe environment for staff and customers.
• Defuse conflicts calmly and respond promptly to emergencies; complete incident reports accurately.
• Follow security protocols and maintain complete operational records.

Description du poste

Lodge Security is recruiting a Retail Security Officer to join our on-site team across the United Kingdom on a full-time, permanent basis. You will be the visible face of safety, deter theft, and deliver excellent customer service in a busy retail environment.

Required are a valid SIA licence, right to work in the UK with a 5-year history, and strong communication skills; experience in retail security and ASCONE knowledge are a plus. We offer comprehensive benefits and uniform provision.