Retail Security Pro: Protect Customers & Stock

Manchester Arndale; Taunton; On-site; GBP 12,000 - 17,000; Full time

Job summary

OCS UK & Ireland is seeking a Retail Security Officer at Morrisons Taunton to deter theft, monitor CCTV, and maintain a safe store environment. You will be the visible security presence, assist customers, and respond to incidents while upholding company procedures.

The role requires a valid SIA Licence, DBS clearance, and flexibility for weekend/evening shifts. You will work with store management to ensure safety and security across the site.

Qualifications

• Must have the right to work in the UK and be able to undergo DBS and BS7858 security clearance.
• Valid SIA Licence (Door Supervisor or Security Guarding) and relevant security experience.
• Strong observational skills to identify suspicious behaviour and stay vigilant.
• Proven ability to handle difficult situations calmly and professionally.
• Excellent verbal and written communication skills for reporting and interactions.
• Proactive and professional approach to ensuring safety and security.
• Flexibility to work varied shifts, including weekends and evenings.

Responsibilities

• Maintain a visible security presence, deterring theft and anti-social behaviour
• Patrol the store and monitor CCTV for suspicious activity
• Respond to alarms and incidents, escalating where required
• Conduct searches in line with company procedures when necessary
• Complete accurate incident and observation reports
• Work closely with store management and staff on security matters
• Provide a professional and approachable presence
• Assist customers and staff with queries
• De-escalate challenging situations calmly
• Follow all site procedures, company policies and legal requirements
• Support the wider team and undertake additional duties as required

Skills

Observational skills

Communication skills

De-escalation

Customer service

Teamwork

Education

SIA Licence

DBS clearance

Tools

CCTV monitoring

Job description

OCS UK & Ireland is seeking a Retail Security Officer at Morrisons Taunton to deter theft, monitor CCTV, and maintain a safe store environment. You will be the visible security presence, assist customers, and respond to incidents while upholding company procedures.

The role requires a valid SIA Licence, DBS clearance, and flexibility for weekend/evening shifts. You will work with store management to ensure safety and security across the site.