Retail Security Officer — Paid Lunch & Stable Hours

Mitie Group plc.; Bramshott; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Paid lunch break

Contracted hours

Annual leave

Pension

Uniform provided

SIA renewal support

Induction & training

Retail discounts

Online GP

Career progression

Job summary

Mitie Group plc. is seeking a confident Retail Security Officer to help protect people, deter theft and create a safe shopping experience on the shop floor. You will bring energy, professionalism and a calm presence to customers and colleagues while supporting store teams.

The role offers flexible shifts discussed at interview, guaranteed hours and full induction with ongoing training, plus benefits such as paid lunch breaks, uniform, pension and access to employee discounts.

Qualifications

• SIA licence is required or willingness to complete training
• Must have a 5-year checkable employment or education history
• Customer-focused and professional approach
• Strong communication and situational awareness

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite
• A valid SIA licence (or willingness to complete the training - we may be able to support you with this)
• A full 5-year checkable employment or education history (this is essential for vetting)
• A proactive, professional and customer-focused approach

Skills

Customer service

Security awareness

Patrols

CCTV operation

Body Worn CCTV

Vetting compliance

Professionalism

Proactive approach

Education

SIA Licence

Tools

CCTV systems

Job description

Mitie Group plc. is seeking a confident Retail Security Officer to help protect people, deter theft and create a safe shopping experience on the shop floor. You will bring energy, professionalism and a calm presence to customers and colleagues while supporting store teams.

The role offers flexible shifts discussed at interview, guaranteed hours and full induction with ongoing training, plus benefits such as paid lunch breaks, uniform, pension and access to employee discounts.