Visible Retail Security Officer – Paid Lunch & Guaranteed Hours

Mitie Group plc.; Wokingham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Contracted hours

Uniform provided

Induction and ongoing training

Job summary

Mitie Group plc. is seeking a confident Retail Security Officer to protect customers and colleagues on the shop floor. You will bring energy, professionalism and a calm presence while deterring theft and ensuring a safe shopping environment.

With flexible shifts discussed at interview, this role offers contracted hours, paid lunch breaks and full induction. You will use CCTV and Body Worn CCTV to enhance safety and work closely with store teams and local police to keep the site secure.

Qualifications

• SIA licence or willingness to obtain training (support may be provided)
• Full 5-year checkable history for vetting

Responsibilities

• Provide a visible, reassuring presence on the shop floor
• Deliver outstanding customer service at all times
• Deter theft, anti-social behaviour and public order offences
• Carry out regular store patrols
• Operate CCTV systems to reduce crime and stock loss
• Work closely with store management teams
• Support partnerships with Police and local crime networks
• Use Body Worn CCTV to enhance safety on site

Skills

Customer service

Public presence

Observation and vigilance

Conflict management

Team collaboration

Tools

CCTV systems

Body Worn CCTV

Job description

Mitie Group plc. is seeking a confident Retail Security Officer to protect customers and colleagues on the shop floor. You will bring energy, professionalism and a calm presence while deterring theft and ensuring a safe shopping environment.

With flexible shifts discussed at interview, this role offers contracted hours, paid lunch breaks and full induction. You will use CCTV and Body Worn CCTV to enhance safety and work closely with store teams and local police to keep the site secure.