Retail Security Officer — SIA Licensed & Customer-Focused

Kingdom Services Group Ltd; Tees Valley; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Wellbeing support platform

Career progression opportunities

Referral bonus scheme

Social Value Days

Job summary

Kingdom Group is hiring a Retail Security Officer to join the team at Tesco Hemlington Express, TS8 9JH. You will provide a visible security presence, deter theft, and deliver friendly, professional service to customers and staff.

The role is full-time permanent, 40 hours per week on a rota from Monday to Sunday (14:00–22:00), requiring a valid SIA licence and reliable travel to site. The position offers competitive pay (£13.47 per hour) and opportunities for training and progression.

Qualifications

• Excellent communication and customer service skills.
• Strong observational skills and attention to detail.
• Excellent timekeeping and attendance record.

Responsibilities

• Provide a professional and highly visible security presence within the store.
• Deter theft, anti-social behaviour, and other security-related incidents.
• Conduct regular patrols of the store and surrounding areas.
• Respond to incidents professionally and in line with company procedures.
• Deliver excellent customer service to customers and colleagues.
• Monitor CCTV systems where applicable.
• Complete accurate incident reports and relevant documentation.
• Support store management with loss prevention initiatives.
• Maintain a safe, secure, and welcoming environment at all times.

Skills

Customer service

Communication

Observational skills

Timekeeping

Education

SIA Licence

Job description

Kingdom Group is hiring a Retail Security Officer to join the team at Tesco Hemlington Express, TS8 9JH. You will provide a visible security presence, deter theft, and deliver friendly, professional service to customers and staff.

The role is full-time permanent, 40 hours per week on a rota from Monday to Sunday (14:00–22:00), requiring a valid SIA licence and reliable travel to site. The position offers competitive pay (£13.47 per hour) and opportunities for training and progression.