Retail Security Officer: Paid Lunch, Uniform Provided

Mitie Group plc.; Highgate; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Paid lunch break

Uniform provided

SIA licence renewals support

Full induction and ongoing training

Job summary

Mitie Group plc. is seeking a confident Retail Security Officer to protect customers and colleagues on the shop floor while delivering excellent service. The role emphasizes a calm, professional presence, regular store patrols and collaboration with store teams to deter theft and maintain safety.

Flexible shifts are discussed at interview, with benefits including paid lunch breaks and ongoing training. The position offers stable hours and a pathway into a rewarding security career with Mitie.

Qualifications

• SIA licence (or willingness to complete the training)
• A full 5-year checkable employment or education history (essential for vetting)

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

Customer service mindset

Visible presence

Conflict de-escalation

Education

SIA Licence (or willingness to obtain)

Job description

Mitie Group plc. is seeking a confident Retail Security Officer to protect customers and colleagues on the shop floor while delivering excellent service. The role emphasizes a calm, professional presence, regular store patrols and collaboration with store teams to deter theft and maintain safety.

Flexible shifts are discussed at interview, with benefits including paid lunch breaks and ongoing training. The position offers stable hours and a pathway into a rewarding security career with Mitie.