Retail Security Officer: Paid Lunch & Flexible Shifts

Mitie Cleaning & Hygiene Services; Wales; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Generous annual leave

Pension schemes

Uniform provided

SIA licence renewals support

Full induction and ongoing training

Retail discounts

Job summary

Mitie is seeking a confident Retail Security Officer to protect customers and staff on the shop floor. You will deter theft, patrol stores, and work with management to maintain a safe shopping environment. The role offers flexible shifts and a clear path to professional growth within Mitie.

Benefits include a paid lunch break, guaranteed contracted hours, generous leave, pension options and uniform provided. Training and progression opportunities are available to support your career.”

Qualifications

• A valid SIA licence (or willingness to complete the training – we may be able to support you with this)
• A full 5-year checkable employment or education history (essential for vetting)
• A proactive, professional and customer-focused approach

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

Customer service

Professionalism

Security awareness

Education

SIA licence

Job description

Mitie is seeking a confident Retail Security Officer to protect customers and staff on the shop floor. You will deter theft, patrol stores, and work with management to maintain a safe shopping environment. The role offers flexible shifts and a clear path to professional growth within Mitie.

Benefits include a paid lunch break, guaranteed contracted hours, generous leave, pension options and uniform provided. Training and progression opportunities are available to support your career.”