Retail Security Officer — Paid Lunch Break & Guaranteed Hours

Mitie Group plc.; Northwich; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Generous annual leave

Pension schemes

Uniform provided

SIA licence renewals support

Full induction and ongoing training

Job summary

Mitie Group plc. is seeking a confident Retail Security Officer to protect customers and staff while maintaining a safe shopping environment on the shop floor.

You'll provide a professional presence, deter crime, operate CCTV systems, and coordinate with store leadership. Flexible shifts discussed at interview, with paid lunch breaks and guaranteed hours.

Join Mitie for a rewarding role with training and progression opportunities in a diverse retail security team.

Qualifications

• Valid SIA licence or willingness to complete training.
• Full 5-year checkable employment or education history is required for vetting.
• Strong customer service and professional conduct on the shop floor.

Responsibilities

• Provide a visible, reassuring presence on the shop floor.
• Deliver outstanding customer service at all times.
• Deters theft, anti-social behavior and public order offences.
• Carry out regular store patrols and CCTV monitoring.
• Work closely with store management teams.
• Support partnerships with Police and local crime networks.
• Ensure paid lunch breaks are taken during shifts.

Skills

Customer service mindset

Communication skills

Professional demeanor

Conflict de-escalation

Education

SIA licence

5-year checkable history

Tools

CCTV systems

Body Worn CCTV

Job description

Mitie Group plc. is seeking a confident Retail Security Officer to protect customers and staff while maintaining a safe shopping environment on the shop floor.

You'll provide a professional presence, deter crime, operate CCTV systems, and coordinate with store leadership. Flexible shifts discussed at interview, with paid lunch breaks and guaranteed hours.

Join Mitie for a rewarding role with training and progression opportunities in a diverse retail security team.