Retail Security Officer - Paid Lunch, Stable Hours, Growth

Mitie Group; West of England; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Pension schemes

Uniform provided

SIA licence renewals support

Full induction and ongoing training

Retail discounts

Online GP access

Career progression opportunities

Apprenticeships and real progression

Job summary

Mitie Group is seeking a Retail Security Officer to safeguard customers and staff on the shop floor, delivering high-quality service while deterring theft and maintaining a safe environment. The role emphasizes visible presence, proactive engagement and collaboration with store teams.

The position offers flexible shifts and paid lunch breaks, with opportunities for progression and training within Mitie’s security operations.

Qualifications

• Valid SIA licence (or willingness to complete the training – we may be able to support you with this)
• A full 5-year checkable employment or education history (essential for vetting)
• A proactive, professional and customer-focused approach

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety onsite

Skills

SIA licence

Customer-focused

Proactive

Education

5-year history checkable in employment or education

Job description

Mitie Group is seeking a Retail Security Officer to safeguard customers and staff on the shop floor, delivering high-quality service while deterring theft and maintaining a safe environment. The role emphasizes visible presence, proactive engagement and collaboration with store teams.

The position offers flexible shifts and paid lunch breaks, with opportunities for progression and training within Mitie’s security operations.