Retail Security Officer - Paid Lunch & Career Growth

Mitie Group; Bristol; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Paid lunch break

Contracted hours

Uniform provided

Pension schemes

Apprenticeships and real career growth

Online GP access

Job summary

Mitie Group is hiring a Retail Security Officer to maintain a safe shop floor, deter theft and protect customers and staff. The role offers flexible shifts discussed at interview and a career path within Mitie.

You will provide a visible, calm presence, deliver excellent customer service and work with store teams to ensure a secure retail environment. Training and progression opportunities are available.

Qualifications

• Valid SIA licence (or willingness to complete the training)
• Full 5-year checkable employment or education history
• Proactive, professional and customer-focused approach

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

Customer service

Professional demeanor

Calm under pressure

Education

SIA licence

Job description

Mitie Group is hiring a Retail Security Officer to maintain a safe shop floor, deter theft and protect customers and staff. The role offers flexible shifts discussed at interview and a career path within Mitie.

You will provide a visible, calm presence, deliver excellent customer service and work with store teams to ensure a secure retail environment. Training and progression opportunities are available.