Retail Security Officer – Paid Lunch Break & Stable Hours

Mitie Cleaning & Hygiene Services; Royal Tunbridge Wells; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Pension schemes

Uniform provided

Discount schemes

Job summary

Mitie Cleaning & Hygiene Services is hiring a Retail Security Officer to provide a visible, professional presence on the shop floor and ensure a safe shopping environment.

You will deter theft, deliver excellent customer service, and work with store management and local authorities to maintain safety. Flexible shifts are discussed at interview, with a path to career progression within Mitie.

Qualifications

• A valid SIA licence (or willingness to complete the training).
• A full 5-year checkable employment or education history (essential for vetting).
• A proactive, professional and customer-focused approach.

Responsibilities

• Provide a visible, reassuring presence on the shop floor.
• Deliver outstanding customer service at all times.
• Deter theft, anti-social behaviour and public order offences.
• Carry out regular store patrols.
• Operate CCTV systems to reduce crime and stock loss.
• Work closely with store management teams.
• Support partnerships with Police and local crime networks.
• Use Body Worn CCTV to enhance safety onsite.

Skills

SIA licence

Job description

Mitie Cleaning & Hygiene Services is hiring a Retail Security Officer to provide a visible, professional presence on the shop floor and ensure a safe shopping environment.

You will deter theft, deliver excellent customer service, and work with store management and local authorities to maintain safety. Flexible shifts are discussed at interview, with a path to career progression within Mitie.