Retail Security Officer — Paid Lunch & Career Growth

Mitie Cleaning & Hygiene Services; Redhill; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Generous annual leave

Pension schemes

Uniform provided

SIA licence renewals support

Ongoing training and progression

Job summary

Mitie is seeking a confident Retail Security Officer who can bring energy, professionalism and a calm presence to the shop floor, helping to protect people, prevent loss and create a safe, positive shopping experience for customers and colleagues.

You will work flexible shifts with guaranteed hours, and enjoy a fully paid lunch break, generous benefits and ongoing training as you progress within Mitie. A valid SIA licence and a clean 5-year history are required.

Qualifications

• Discretion and a professional, customer-focused approach.
• Ability to maintain a calm and confident presence on the shop floor.
• Experience in security or customer-facing roles is a plus.

Responsibilities

• Provide a visible, reassuring presence on the shop floor.
• Deliver outstanding customer service at all times.
• Deter theft, anti-social behaviour and public order offences.
• Carry out regular store patrols.
• Operate CCTV systems to reduce crime and stock loss.
• Work closely with store management teams.
• Support partnerships with Police and local crime networks.
• Use Body Worn CCTV to enhance safety for everyone onsite.

Skills

Customer service

Professionalism

Proactivity

Job description

Mitie is seeking a confident Retail Security Officer who can bring energy, professionalism and a calm presence to the shop floor, helping to protect people, prevent loss and create a safe, positive shopping experience for customers and colleagues.

You will work flexible shifts with guaranteed hours, and enjoy a fully paid lunch break, generous benefits and ongoing training as you progress within Mitie. A valid SIA licence and a clean 5-year history are required.