Retail Security Officer | Paid Lunch & Guaranteed Hours

Mitie Group; Hinckley; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed hours

Annual leave

Pension

Uniform provided

SIA licence renewals support

Induction and training

Retail discounts

Job summary

Mitie Group is hiring a Retail Security Officer to provide a visible, professional presence on the shop floor, deter theft and ensure a safe shopping environment. You will handle patrols, CCTV operations and collaborate with store teams and local police. A valid SIA licence or willingness to train is required, along with a 5-year checkable history.

Excellent customer service is essential. Benefits include guaranteed hours, paid lunch break and ongoing training, with opportunities for progression

Qualifications

• SIA licence is required or willing to complete training (we may support)
• A full 5-year checkable employment/education history is essential for vetting
• Proactive, professional and customer-focused approach

Responsibilities

• Provide a visible, reassuring presence on the shop floor
• Deliver outstanding customer service at all times
• Deterrence of theft, anti-social behaviour and disorder
• Carry out regular store patrols
• Operate CCTV to reduce crime and losses
• Work closely with store management teams
• Support partnerships with Police and local crime networks
• Use Body Worn CCTV to enhance safety on site

Skills

SIA licence

5-year history check

Customer service

Education

5-year checkable employment/education history

Job description

Mitie Group is hiring a Retail Security Officer to provide a visible, professional presence on the shop floor, deter theft and ensure a safe shopping environment. You will handle patrols, CCTV operations and collaborate with store teams and local police. A valid SIA licence or willingness to train is required, along with a 5-year checkable history.

Excellent customer service is essential. Benefits include guaranteed hours, paid lunch break and ongoing training, with opportunities for progression