Retail Security Officer — Paid Lunch & Career Progression

Mitie Group; Salisbury; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Pension schemes

Uniform provided

SIA license renewals support

Career progression opportunities

Job summary

Mitie is seeking a Retail Security Officer to provide a visible, professional presence on the shop floor and protect customers and colleagues. The role focuses on deterring theft, delivering excellent service and collaborating with store teams to maintain a safe shopping experience.

The position offers flexible shifts discussed at interview, with paid lunch breaks and guaranteed contracted hours to provide stability and opportunities for progression within Mitie.

Qualifications

• Requires SIA licence or willingness to complete training (assistance may be provided)
• Full 5-year checkable employment/education history for vetting
• Proactive, professional and customer-focused approach

Responsibilities

• Provide a visible, reassuring presence on the shop floor
• Deliver outstanding customer service at all times
• Deterrence of theft and anti-social behaviour
• Carry out regular store patrols
• Operate CCTV systems to reduce crime and stock loss
• Work closely with store management teams
• Support partnerships with Police and local crime networks
• Utilise Body Worn CCTV to enhance safety onsite

Skills

Customer service

Professionalism

Presence on shop floor

Communication

Tools

CCTV systems

Job description

Mitie is seeking a Retail Security Officer to provide a visible, professional presence on the shop floor and protect customers and colleagues. The role focuses on deterring theft, delivering excellent service and collaborating with store teams to maintain a safe shopping experience.

The position offers flexible shifts discussed at interview, with paid lunch breaks and guaranteed contracted hours to provide stability and opportunities for progression within Mitie.