Retail Security Officer | In-Store Deterrence & Incident Reporting

Argenbright Security Europe Limited; London Borough of Harrow; Hybrid; GBP 16,000 - 23,000; Full time

Benefits offered by this job

XD recognition – rewards and discount

Apprenticeship opportunities

Employee of the Month scheme

110% Club

Stream – Flexible Pay Access

Employee Assistance Programme (EAP)

Career Progression Opportunities

Ongoing training and development

Job summary

Argenbright Security Europe Limited in Harrow is seeking a Retail Security Officer to deter crime, protect customers and staff, and liaise with authorities. You will patrol the store, respond to incidents and complete detailed incident reports.

Applicants must hold a valid SIA licence, provide a five-year work/education history, and bring right-to-work documents. The role offers full training, a 40-hour week over five days, with some weekend work as required.

Qualifications

• You must hold a valid SIA licence to apply for this role.
• Previous experience in a retail security role is advantageous but not essential, as full training will be provided.
• You must be able to provide a full five-year checkable work or education history.
• Applicants must bring right to work documents and a recent proof of address to the interview.

Responsibilities

• Patrolling the shop floor and deterring criminal activity
• Assessing and identifying vulnerabilities, and working proactively to minimise risk
• Liaising with management and local authorities when applicable
• Managing vulnerable persons with empathy to avoid causing distress
• Completing colleague and contractor searches when required, in line with customer company policy
• Digitally reporting incidents and using tablets or phones for daily activity planning
• Producing detailed and legible incident reports to assist the client and local authorities

Skills

SIA licence

Retail security experience

Customer service

Education

Five-year checkable work/education history

Job description

Argenbright Security Europe Limited in Harrow is seeking a Retail Security Officer to deter crime, protect customers and staff, and liaise with authorities. You will patrol the store, respond to incidents and complete detailed incident reports.

Applicants must hold a valid SIA licence, provide a five-year work/education history, and bring right-to-work documents. The role offers full training, a 40-hour week over five days, with some weekend work as required.