Retail Security Officer — Flexible Shifts & Customer Trust

B&M Retail; Swansea; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Discount in our stores

Colleague portal discounts

Hospitality & more

Job summary

B&M Retail in Swansea is seeking a confident Retail Security Officer for a full-time, permanent role. You will help safeguard people, products and the store while delivering a welcoming customer experience, with shifts across daytime, evening and weekends.

You will work closely with store management to prevent loss, manage risk and uphold high safety and professionalism standards, contributing to a secure and friendly shopping environment.

Responsibilities

• Actively monitoring the store to identify, prevent and report incidents
• Operating and reviewing CCTV systems in line with company policies
• Supporting the enforcement of Health & Safety procedures
• Conducting investigations into stock loss, theft and fraud
• Engaging with customers and colleagues to resolve situations calmly and effectively

Job description

B&M Retail in Swansea is seeking a confident Retail Security Officer for a full-time, permanent role. You will help safeguard people, products and the store while delivering a welcoming customer experience, with shifts across daytime, evening and weekends.

You will work closely with store management to prevent loss, manage risk and uphold high safety and professionalism standards, contributing to a secure and friendly shopping environment.