Retail Security Officer

Kingdom Services Group; Harrogate; On-site; GBP 23,160,000 - 34,738,000; Full time

Benefits offered by this job

Earned wages access

Recognition rewards

Wellbeing support & discounts

Career progression opportunities

Referral bonus

Job summary

Kingdom Services Group is seeking a Retail Security Officer for a Tesco store in Harrogate. The role offers a permanent core schedule of 42 hours per week with shifts Monday to Saturday, providing a visible security presence to keep customers and colleagues safe.

Requirements include a valid SIA Licence and own transport. Shift patterns run across days with specific published hours; flexibility is requested to meet business needs.

Qualifications

• Valid SIA Licence is required.
• Own transport is required.
• Strong communication and customer service skills.
• Professional and reliable approach.
• Ability to remain calm under pressure.

Responsibilities

• Patrolling the store to ensure the safety of customers and colleagues.
• Acting as a visible deterrent to theft and anti-social behaviour.
• Monitoring the premises and responding to incidents.
• Completing accurate reports and recording observations.
• Supporting colleagues with store security requirements.
• Managing challenging situations calmly and professionally.
• Delivering excellent customer service at all times.

Skills

SIA Licence

Own Transport

Customer service

Communication skills

Calm under pressure

Job description

Retail Security Officer - Tesco Partnership

Location: Tesco, Harrogate, HG1 3DW
Pay Rate: £13.47 per hour
Contract: 42 Hours Per Week
Working Pattern: Monday to Saturday
Requirements: Valid SIA Licence and Own Transport

About the Role

Kingdom Group, a trusted partner to Tesco, is looking for confident, professional, and reliable Retail Security Officers to support our Tesco store in Harrogate.

This is a permanent core role offering 42 hours per week, providing a visible security presence to help maintain a safe, secure, and welcoming environment for customers and colleagues.

Shift Pattern

• Tues­day - Sunday: 14:00 - 22:00
• Thursday - Friday: 13:00 - 22:00
• Saturday: 10:00 - 16:00

Flexibility may be required to meet business needs.

Key Responsibilities

• Patrolling the store to ensure the safety of customers and colleagues
• Acting as a visible deterrent to theft and anti-social behaviour
• Monitoring the premises and responding to incidents
• Completing accurate reports and recording observations
• Supporting colleagues with store security requirements
• Managing challenging situations calmly and professionally
• Delivering excellent customer service at all times

What We're Looking For

• Valid SIA Licence
• Own Transport
• Strong communication and customer service skills
• Professional, confident, and reliable approach
• Good attention to detail and sound judgement
• Ability to remain calm under pressure
• Flexible approach to working shifts
• Full 5-year checkable employment history
• Previous security experience is desirable but not essential

Why Join Kingdom?

• Earn Early scheme, providing access to earned wages before payday
• Colleague recognition and reward programmes
• Wellbeing support, discounts, and benefits platform
• Career development and progression opportunities
• Referral bonus schemePaid Social Value Days
• Supportive and award-winning team environment