Retail Security Officer

Staffline; Waltham Cross; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

5.6 weeks holiday per year (8 in lieu)

Progression training and development

Life assurance

Employee discount schemes

Refer a friend scheme

Free uniform provided

Job summary

Staffline is seeking a Retail Security Officer to help protect client premises and staff. You will wear a uniform, deter potential trouble, and follow loss prevention policies. You will observe, report, and cooperate with managers to keep the site safe and secure.

The role requires clear communication and a customer-service mindset with the ability to operate digital devices. Join a global provider of security solutions, with induction and on-site training, and opportunities for progression.

Qualifications

• Excellent communication and customer service skills.
• Ability to use digital devices and be tech-savvy.
• Aged 18 or over and able to work as part of a team.

Responsibilities

• Provide a visible uniformed deterrent to ensure safety on client premises.
• Follow Company Policy on loss prevention and safety of staff and visitors.
• Deter troublemakers on site in a lawful manner.
• Observe and report incidents using the correct reporting systems.
• Completing duties as assigned by the client or manager.
• Maintain knowledge of site and local developments.

Skills

Communication

Customer service

Team player

Tech-savvy

Job description

As a Retail Security Officer your duties include:

• To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff
• To carry out Company Policy on loss prevention and ensure the safety of staff and visitors
• To lawfully deter potential troublemakers on site
• To observe and report incidents using the correct reporting systems
• To carry out all duties assigned by the client or manager to whom you are responsible
• To ensure site knowledge is kept up to date and developments at local level are identified
• To understand and implement any Fire and Safety evacuation procedures
• To assist, if required by the Client, with staff and contractor searches
• To ensure that the Security base is always maintained in a clean and tidy condition
• To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed

Our Perfect Worker

It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices.

Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.

Key Information and Benefits

• 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
• Progression training and development opportunities
• Life assurance benefit
• Employee Discount Schemes
• Refer a friend scheme
• Free uniform provided

Job Ref:

(T313)

TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!