Retail Security Officer

Kingdom Services Group Ltd; Immingham; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Wellbeing support

Discounts

Rewards program

Employee benefits

Career progression

Referral bonus

Social value days

Ongoing training

Job summary

Kingdom Group is seeking a Retail Security Officer to join Tesco Immingham on a full-time permanent basis. You will provide a professional security presence, deter theft, and support daily store operations while delivering excellent customer service.

The role requires a valid SIA licence, strong communication skills, and the ability to work a 40-hour, 5-days-in-7 rota with shifts from 15:00 to 23:00. Competitive hourly pay and benefits accompany the position.

Qualifications

• Valid SIA Licence is essential.
• Excellent communication and customer service skills.
• Professional, confident and reliable approach.
• Strong observational skills and attention to detail.
• Ability to work independently and as part of a team.
• Previous retail security experience is desirable but not essential.

Responsibilities

• Provide a professional and highly visible security presence within the store.
• Deter theft, anti-social behaviour, and other security-related incidents.
• Respond to incidents calmly, professionally, and in line with company procedures.
• Carry out regular patrols of the store and surrounding areas.
• Monitor CCTV systems where applicable.
• Deliver excellent customer service to customers and colleagues.
• Complete accurate incident reports and relevant documentation.
• Maintain a safe, secure, and welcoming environment at all times.
• Work closely with store management and colleagues to support operational requirements.

Skills

Customer service

Communication

Observation

Teamwork

Job description

Location: Tesco Immingham, Kennedy Way, Washdyke Lane, Immingham, DN40 2AB

Pay Rate: £13.47 per hour

Hours: 40 hours per week

Contract: Full-Time Permanent

About The Role

Kingdom Group is looking for a professional, reliable, and customer-focused Retail Security Officer to join our team at Tesco Immingham, DN40 2AB.

As a key member of the security team, you will play an important role in maintaining a safe and secure environment for customers, colleagues, and visitors while delivering excellent customer service and supporting the day-to-day operation of the store.

Shift Pattern

You will work 40 hours per week on a 5 days over 7 rota:

• Tuesday: 15:00 - 23:00
• Wednesday: 15:00 - 23:00
• Thursday: 15:00 - 23:00
• Friday: 15:00 - 23:00
• Saturday: 15:00 - 23:00

Flexibility may be required to meet business needs.

Key Responsibilities

• Provide a professional and highly visible security presence within the store.
• Deter theft, anti-social behaviour, and other security-related incidents.
• Respond to incidents calmly, professionally, and in line with company procedures.
• Carry out regular patrols of the store and surrounding areas.
• Monitor CCTV systems where applicable.
• Deliver excellent customer service to customers and colleagues.
• Complete accurate incident reports and relevant documentation.
• Maintain a safe, secure, and welcoming environment at all times.
• Work closely with store management and colleagues to support operational requirements.

What We’re Looking For

Valid SIA Licence is essential.

• Excellent communication and customer service skills.
• Professional, confident, and reliable approach.
• Strong observational skills and attention to detail.
• Ability to remain calm and professional under pressure.
• Ability to work independently and as part of a team.
• Previous retail security experience is desirable but not essential.

Why Join Kingdom?

At Kingdom, we believe our people are our greatest asset. When you join us, you'll benefit from:

• Colleague CARE Platform with wellbeing support, discounts, rewards, and employee benefits.
• Career progression opportunities and clear development pathways.
• Referral bonus scheme.
• Paid Social Value Days to support local community initiatives.
• Recognition and reward programmes.
• Ongoing training and development opportunities.
• Supportive team environment within an award-winning organisation.