Retail Security Officer

Kingdom Services Group; Kettering; On-site; GBP 17,000 - 22,000; Full time

Job summary

Kingdom Group, working in partnership with Tesco, is seeking a professional Security Flexi Relief Officer to support Tesco Kettering and nearby areas. The role involves patrolling stores, deterring theft, and ensuring a safe retail environment with responsive incident handling.

This permanent position offers an average of 32 to 48 hours per week, requiring flexibility to cover holidays, sickness, and client requests across the region. A valid SIA licence and own transport are essential.

Qualifications

• Valid SIA Security Licence and own transport are essential.
• Full five-year checkable employment history required.
• Excellent communication and customer service skills are essential.
• Willingness to work across multiple locations and shifts, including evenings and weekends.
• Previous retail security experience is desirable but not essential.

Responsibilities

• Conduct regular store patrols.
• Act as a visible deterrent to theft, loss and anti-social behaviour.
• Monitor and respond to incidents appropriately.
• Support store colleagues in maintaining a safe retail environment.
• Complete incident reports and documentation accurately.
• Deliver excellent customer service and assist customers when required.
• Handle challenging situations professionally and confidently.
• Follow all site security procedures and policies.
• Travel between sites as required to provide relief cover.

Skills

Excellent communication

Customer service

Calm under pressure

Reliability

Education

SIA Licence

Job description

Security Flexi Relief Officer

Location: Tesco Kettering, NN15 6XB (covering Northampton, Corby, Wellingborough, Rushden and Kettering areas)
Pay: £13.72 per hour
Position: Permanent
Hours: Average 32 to 48 hours per week, working 5 days out of 7 on a flexible rota, Monday to Sunday
Shifts: 8-hour shifts on a rotating basis of 07:00 to 15:00, 15:00 to 23:00 and 16:00 to 00:00
Requirements: Valid SIA Security Licence and own transport essential

Kingdom Group, working in partnership with Tesco, is looking for a professional, customer-focused Security Flexi Relief Officer to join our team based at Tesco Kettering. This role will provide security support across multiple Tesco stores within the Northampton, Corby, Wellingborough, Rushden and Kettering areas.

This is a permanent position offering an average of 32 to 48 hours per week. As a relief officer, flexibility is essential to cover holidays, sickness, absences and additional client requirements across the region.

Key Responsibilities

• Conduct regular store patrols.
• Act as a visible deterrent to theft, loss and anti-social behaviour.
• Monitor and respond to incidents appropriately.
• Support store colleagues in maintaining a safe retail environment.
• Complete incident reports and documentation accurately.
• Deliver excellent customer service and assist customers when required.
• Handle challenging situations professionally and confidently.
• Follow all site security procedures and policies.
• Travel between sites as required to provide relief cover.

What We're Looking For

• Valid SIA Security Licence.
• Own transport and full driving licence essential.
• Full 5-year checkable employment history.
• Excellent communication and customer service skills.
• Professional, reliable and confident manner.
• Ability to remain calm under pressure.
• Good attention to detail.
• Previous retail security experience is desirable but not essential.
• Flexibility to work across multiple locations and all shift patterns, including evenings and weekends.

Why Join Kingdom?

• Earn Early Scheme.
• Weekly colleague recognition programmes.
• Colleague CARE wellbeing platform.
• Career progression opportunities.
• Referral bonus scheme.
• Paid Social Value Days.
• Ongoing training and development.
• Supportive and award-winning team environment.